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support:diagnostics [2010/06/19 14:39] jason |
support:diagnostics [2010/06/19 14:43] (current) jason |
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| # Trigger the bug | # Trigger the bug | ||
| # Look in **~/.xsession-errors** for any Python tracebacks (lines beginning **Traceback**) or messages from Nautilus | # Look in **~/.xsession-errors** for any Python tracebacks (lines beginning **Traceback**) or messages from Nautilus | ||
| + | # Look in the RabbitVCS log for any error messages or useful information | ||
| - | Other info: | + | Remember, if you post log files to our issue tracker, check that there is no sensitive personal info in them first! |
| + | |||
| + | We also need the following information: | ||
| * Distribution, including version (eg. Ubuntu Jaunty, Fedora 12, etc) | * Distribution, including version (eg. Ubuntu Jaunty, Fedora 12, etc) | ||